Q. What sizes can I get?

A. Our standard choices include 30 different sign size combinations. However, Tango Signs offers all shapes and sizes so if you don’t see the size you're looking for, let us know and we will provide a custom quote.

Q. What are your signs made of?

A. Our lighted box signs are constructed of heavy duty, weather-resistant, extruded aluminum casing (.090 or thicker, depending on sign size) with welded corners and steel hardware. Capable of withstanding winds up to 140mph. Our standard cabinet depths are 7" for single-sided signs and 12" for double-sided signs. Each side of the sign face retainer is hinged for easy access to bulbs and installation points. All lighted box signs contain UL Listed electrical components with manufacturer warranties, wire-way cover, exterior safety switch, and a single 3-wire pigtail ready to connect to your 120v power source.

Q. What types of sign faces do you offer?

A. Our standard flat sign face panels are white translucent Implex* from Plexiglas® - 8x stronger than ordinary sign face material. We offer three types of sign faces: Flat, Panned (raised) Face, and Embossed (3D). Flat and panned face types are offered as standard selections when ordering your custom sign on our website, while embossed face panels required custom quotes. *Lexan, the strongest sign face material in the industry, is applied to signs purchased with flat faces over 4'H, and for added impact strength panned faces are our standard for signs with faces measuring over 48sq ft.

Q. What is the difference in the Flat, Pan, and Embossed Sign Faces?

A. FLAT FACE PANELS are the most common and most economical of sign face types. A flat-face panel is a completely flat insert that provides a sleek look for your sign.

PANNED FACE PANELS are molded to create a raised 2.5” 'pillow' effect. The raised portion of the sign face gives your graphics an eye-catching pop, and increases the panel’s strength and rigidity, improving its wind resistance. Panned face panels are optional on most sign sizes, but used as a standard on signs larger than 48sq ft. A very large flat surface area has an increased risk of bowing over time under extreme weather conditions and its own weight. This is prevented by using a panned face panel on all oversized signs.

EMBOSSED FACE PANELS are essentially panned face panels that have the added design element of embossed (raised) logo or lettering. This process creates a swanky 3-D effect that is sure to get attention.

View Sign Face Types

Q. Can I have my own logo applied to my sign?

A. Yes, we can apply your logo or graphics for you during production so that your sign is complete and ready to install upon arrival. Add a digitally printed graphic or logo of your own by uploading your art file, or allow our design team to create one for you based on the color and text choices you select when placing your order. If you have an idea for your sign logo, or examples of graphics you would like to incorporate, but don't have print-ready artwork, our artists can create a custom design for you. View Design Assist for more information. 1-hour of design time is included with your sign order at no additional charge. We use 3M exterior grade, UV resistant vinyl. All graphics are printed at a photo quality resolution of 720dpi. Proofs will be sent for your approval prior to print and production. Review our Artwork Guide before sending your sign art.

Q. Can Tango design a graphic or logo for me?

A. Yes, of course! If you prefer just lettering, you may take advantage of our easy to use font and color selectors when customizing your sign on the product order page. Or, with Design Assist , you can send us your ideas, images, or sketches, and our artists will assist you in creating one of a kind artwork for your new sign.

Q. Will I receive a proof of my sign(s) prior to production?

A. You will receive a proof of your lettering or graphics, along with details about your sign and its components, for your approval. This allows you to make any necessary changes or revisions prior to production. Manufacturing of your sign, will begin only after we have received your signed approval form.

Q. Can I get my sign box painted a color other than Tango's standard color options?

A. Certainly, but a color match charge does apply. Please contact us for assistance.

Q. What types of mounting are available for my sign box?

A. Tango can manufacture your sign ready to mount any way you choose. Select from 13 standard mounting options including hardware. Contact us if you need a custom configuration.

View Single-Sided Sign Mounting Options

View Double-Sided Sign Mounting Options

Q. Are the listed sign box measurements exact?

A.  Because our signs are fabricated with extrusion, and equipped with an exterior safety switch, please allow for a 1” variance in cabinet measurements.

Q. What is the production turnaround for a backlit sign?

A.  Production of your custom lighted box sign will take 2-3 weeks depending on graphics options and mounting hardware ordered. An estimated ship date will be provided with your order confirmation.

Q. How will my sign be delivered?

A. Your sign will be carefully packed in a sturdy wood crate, and shipped, fully insured, with a certified freight carrier. You will receive tracking and contact information upon shipment. Please note that listed shipping rates are estimates to most commercial addresses in our standard freight zones. If you do not have a commercially zoned address, please call for assistance. Freight carriers add surcharges to areas of some states including TX, CA, WA, AZ, NH, ME, VT and AK, to residential addresses, and some rural areas. A complete street address will be submitted to the selected freight carrier to determine if surcharges apply prior to shipping your sign. Client is responsible for surcharges when they apply, and will be provided documentation from freight carrier detailing any such expense.

Q. Do you install signs?

A. Tango Signs does not install signs. However, with our Permit & Installation Assist , Tango will locate a reputable sign installer in your area, coordinate your delivery & installation, and provide spec sheets (sign drawings), and assist you in the process of applying for your local sign permit.

Q. Will your signs meet the sign and building codes in my area?

A. Our lighted box signs are manufactured in our Miami facility. While sign requirements vary from city to city, our signs are constructed to meet Miami’s stringent city codes including UL Listings, exterior safety switches, and the strength to withstand hurricane force winds of up to 140mph. Our specifications should meet or surpass the requirements in your city as well, and we would be happy to assist you in determining the codes or regulations in your area.

Q. Will you help me to obtain a local sign permit?

A. Yes. We will provide manufacturer's specifications and measurements with every order to assist with sign permit applications where needed. If you need further assistance with permits and installation, we suggest our Permit & Installation Assist .